SURVEY METHOD : The survey took a real family's Eircom call bill for a two month period. The two monthly Eircom call bill total was €126.57 and it consisted of mainly local, national, and calls to irish mobiles, with a few calls to the UK and the USA. The independent survey then asked 13 telecoms operators who provide CPS services to give details of their call charges and they drew up a direct comparison of their phone rates.The telecom operators included in the survey were as follows :

Atlas Telecom , Chorus Phone , Cinergi Telecom , Direct Dial Telecom , Eircom , Esat BT , Farm Telecom , Newtel , NTL, One Source , Perlico , UTV , Vartec

SURVEY RESULTS :

In summary Cinergi Telecom came in cheaper in the survey by the following margins :

22% CHEAPER than Eircom
35% CHEAPER than Vartec
22% CHEAPER than UTV
21% CHEAPER than NTL
10% CHEAPER than Esat BT

CLICK HERE for an extract of the Survey Results.

Unlike other operators, Cinergi Telecom also give you a written GUARANTEE that you will always save versus Eircom, and they show you your precise savings on your bill each month.

COMMENTARY : It is particularly interesting to note that two operators actually came in more expensive than Eircom (!), so consumers do need to evaluate their options carefully.

Tips on selecting your new telephone calls operator :

i) Call Pattern - consider your call usage pattern. What proportion of your existing bill, are local, national, mobile, and international calls ? Do you make mostly calls within Ireland or International ? Armed with this knowledge you are in a much better position to select a new operator based on who offers the best package for your particular call pattern.

ii) Pricing Structure- The plethora of different call packages and rates available in the market, can be overwhelming. It is often hard to discover whether you really will save or not. Keep it Simple ! If the operator does not provide a very simple, clear pricing package, then you should tread carefully. "Free Minutes" - are not always free (!). If you have to pay a fee up front each month for a certain number of "free minutes", consider this very carefully and be sure to check your last bill to see if your usage of this call type will actually save you more than the monthly fee you are paying upfront for these "free minutes". Be somewhat sceptical of convoluted discount packages that require you to be a customer for a certain period before qualifying for different discounts. Equally, consider very carefully packages that require minimum usage requirments before qualifying for discounts.

It is worth noting that in an effort to gain market share quickly, new operators may sometimes offer very attractive call rates to entice customers. Often the call charges offered are unsustainable for any significant period, and the charges inevitably have to be raised.

Overall, it makes best sense to select an operator who guarantees you savings, who has a simple pricing structure (i.e. with no convoluted discounts, minimum usage requirements etc), where you have no restrictive contract to sign, and where you have a choice of payment methods. Following extensive evaluation of the telecommunications market we are pleased to recommend Cinergi Telecom to all of our customers.

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